Privacy Policy

1. Introduction

Hardball Technologies LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and related services (collectively, the "Services").

Please read this policy carefully. If you disagree with any part of this policy, please discontinue use of our Services. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

• Account registration information (name, email address)
• User-generated content (preferences, settings, saved items)
• Communications you send to us (support requests, feedback)
• Payment information, processed securely through Apple's in-app purchase system (we do not store payment card details)

2.2 Information Collected Automatically

When you use our Services, certain information may be collected automatically:

• Device Information: Device type, operating system version, unique device identifiers (where applicable and permitted), and hardware model
• Usage Data: Features used, screens visited, actions taken within the app, session duration, and crash reports
• Technical Data: IP address, app version, locale and language settings, and time zone
• Performance Data: Diagnostic information to help us identify and fix bugs and improve performance

2.3 Information We Do Not Collect

Unless explicitly stated within a specific application, we do not collect:

• Precise real-time location data
• Contacts or address book data
• Health or medical records
• Financial account numbers or banking information
• Biometric or facial recognition data

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Understand how users interact with our applications
• Diagnose technical issues and fix bugs
• Process in-app purchases and subscriptions through Apple
• Respond to your support requests and communications
• Send you service-related notifications (with your consent where required)
• Comply with applicable laws and legal obligations
• Prevent fraud and enforce our Terms of Service

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating our Services. These providers are contractually obligated to use your information only to provide services to us and may not use it for any other purpose.

4.2 Apple & Platform Services

Our iOS applications are distributed through the Apple App Store. Apple may collect certain information in accordance with Apple's Privacy Policy. We use Apple's StoreKit framework for in-app purchases; payment data is handled entirely by Apple.

4.3 Analytics

We may use analytics tools to help understand app usage. Any analytics data collected is aggregated and anonymized to the extent possible. We do not use analytics services that allow third parties to target you with advertising based on your use of our apps.

4.4 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Hardball Technologies, our users, or others.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction. We will provide notice before such a transfer and your information becomes subject to a different privacy policy.

5. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

You may request deletion of your account and associated data at any time by contacting us at privacy@hardballtech.com.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using TLS/HTTPS
• Secure storage practices for any data we retain
• Regular review of our security practices
• Limited access to personal data on a need-to-know basis

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@hardballtech.com and we will take steps to delete such information.

If we discover that a child under 13 has provided us with personal information, we will promptly delete that information from our systems.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request that we restrict processing of your information
• Objection: Object to certain types of processing
• Opt-Out of Sale: We do not sell personal information; however, you may contact us to confirm this

To exercise any of these rights, please contact us at privacy@hardballtech.com. We will respond to verified requests within 30 days (or as required by applicable law).

8.1 iOS Device Permissions

Our apps may request access to certain device features (such as camera, notifications, or other sensors). You can manage these permissions at any time in your iOS Settings app. Revoking a permission may limit certain functionality of our apps.

8.2 Notifications

If you have opted in to receive push notifications, you can opt out at any time by disabling notifications in your iOS Settings.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. We do not sell personal information. California residents may request to know what personal information we collect, use, disclose, or sell, and may request deletion of their personal information, subject to certain exceptions. To make such a request, contact us at privacy@hardballtech.com.

10. International Data Transfers

Hardball Technologies is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer and processing in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our apps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you through the app or by other means (such as email if we have your address). Your continued use of our Services after the effective date of the updated policy constitutes acceptance of the changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@hardballtech.com
• Company: Hardball Technologies LLC
• Website: hardballtech.com
• Support: hardballtech.com/support.html

We are committed to resolving privacy-related complaints and will make every effort to respond to your inquiry within a reasonable timeframe.